Mike Catherall was an English copywriter for Ogilvy and Mather Hong Kong. This blog offers an insight into the life of a copywriter in Hong Kong and documents his mission to win an award at the Cannes Lions in June 2008. You can reach him at mike_catherall (at) yahoo (dot) ca.
Ogilvy won top honours at the MTR Awards last night, taking home Agency of the Year (Creative).
Our Disneyland work won the following awards:
- Gold - Favourite Campaign - selected by MTR passengers; sample size 1,200 (Disneyland) - Silver - Best Tactical Campaign (Disneyland) - Best use of Power Zone - (Disneyland)
Last night we were here until 5:30 a.m. getting ready for an internal meeting.
We have a great brief on our hands from our biggest client, and the chance to do something really spectacular. So that’s fun.
We have some great ideas for stunts. Big stunts. The stuff that would have the whole of Hong Kong stop and take notice.
It’s nice to put in a good solid week before my contact’s up. You never know, this stuff, if it gets produced, may just get submitted for Cannes next year.
I went to see Bjork the other night at Asia World Expo. It was exactly the spectacle I had hoped for. For some reason only a few thousand people came to see this incomparable Nordic star in action.
All of the eccentricities were out in full force. Visually, it was vivid. Hanging from the ceiling were medieval pennants adorned with pastel fish and amphibians. And beneath, she danced in a firecracker dress, smashing cymbals with her outstretched little hands. Wailing, writhing and wafting through eerie synths and spooky sounds and playful green lasers while an odd and animated horn section swayed with their shiny brass instruments under flapping and flagging red banners.
Her voice was a signature moan. The music ranged from soothing to savage, peaking with the growling, stomping, jungle war cry of "Army of Me."
She spoke to the crowd only little. At first to request that they turn off the hundreds of video cameras you see glowing above the bouncing heads of every show. (Amazingly enough, most heeded her wish.) And later to innocently congratulate Hong Kong on the Olympics and speak a little Cantonese.
The finale had thousands of white paper squares explode into the air and rain down like snow. She barked the words to "Declare Independence" and the chorus echoed in a wild chant over and over and the crowd joined in and the frenzy grew and the lyrics spat out from the wild-eyed few: "Raise your own flag! Raise your own flag!"
You need a lot of ideas in this business. Only about 1% ever get off the ground.
That’s why I keep pushing with new ideas.
100 headlines per head. 100 taglines per tag.
On the status update front, it has become near impossible for me to document this little endeavour of mine. At this point, it’s beyond my control. It’s up to the stars. So wish me luck.
He documented his progress on a blog and had a cool slideshow to go with it.
Good idea, eh?
Personally, I got a kick out of this guy. His schtick was to go to every advertising site to ask people for their ideas. He stirred up controversy. He sparked debate. And he had the most notorious online presence of the lot.
Juniors, and students, from all over the world, find me through this blog.
They ask me things like, “How do I break into the industry? How do I find work in another country?” and, “What does it take to be a copywriter?”
I answer every email I get.
I think one of the reasons I am ranked as the #1 English copywriter on Google is because the site is useful for everyone. It’s a reference.
Either way, I usually direct them to ihaveanidea.org. It’s a great site. I tell them to read Hey Whipple Squeeze This, Pick Me, as well as Cutting Edge Advertising. And I point them here.
1. Determination 2. Resilience 3. A sense of humour 4. Oh, and some skills help too
Personally, I have always seen impeccable spelling and grammar as criteria. After all, if writing is your craft, words are your tools. I have always felt that if one is a professional, they should know how to use their tools professionally.
When I come across something I’m not sure of, I look it up. I am constantly striving to improve. I have grammar reference pages bookmarked (sounds exciting doesn’t it?). I follow the lead of the New York Times (for American English) and the Guardian (for British).
Sometimes I look on ihaveanidea, the copywriters' watering hole, and I am a little dismayed.
Learn how to write like a copywriter, and edit like an editor, and you will be doing two jobs at once.
It may be -43 in Canada, but in Canada, there are a few key differences.
-They don’t blast the air conditioning on the subway, in elevators and in office buildings.
-They have things like, you know, insulation, and windows that close all the way.
-Long underwear.
-A sense of hibernation.
In the land of the ice and snow, you know it’s going to be cold for a long, long time, so you buy winter clothes and heaters and whatnot.
Here, all month I’ve been hearing, ‘Oh, it will only be cold for a few more days.’ But it’s been a month now, and I’m still cold, sick and heater-less. Ugh.
I just picked up a bunch of supplies for the shoot next week.
The idea is sound, I reckon. And the client’s keen.
Now, I’m thinking, “Why stop here?”
So I’m into creative mode again. I’m writing and re-writing from the brief in front of me. I think it would be interesting to have a solid long copy ad in the mix.
Also, I’m racking my brains on how to produce something good, simple and cost-effective for our biggest client.
If all goes well, we’ll be submitting to the Clios as well as the Lions. So let’s see.
To put my extended waking hours to use, I have composed a helpful little list of some things that you can do while pacing the floors at 5 am.
1. Shave. (You might as well. It will save you some time in the morning for when you finally wake up.) 2. Put out your clothes for the next day. (See above.) 3. Work. (Eh, why not?) 4. Pace the floors. (It’s better than just lying there.)
Perhaps in Hong Kong it’s a trend, Perhaps, it’s worldwide, But more And more so I have found, A request for copy That’s not choppy, But flows with rhythm and rhyme. Like whimsy gospel Binding spin. It’s fun to write such ways. In fact it seems not work at all, But dreamy holidays.
Okay, this weekend I met with the owner of my favourite haunt here in Hong Kong. He was keen as anything to go along with this ad of ours. After all, like I said, it’s great concept. Whoo.
However, the perfect fit would be with another chain here in Hong Kong. Brand-wise, man, it’s ideal.
So all weekend I was hitting the bricks. I called, I asked around, I called some more, and after dropping by each of his shops in person and gorging myself each time, I figured email would be the safest thing for my sanity (and waistline).
Sure enough, he got back to me today. I’m meeting him tomorrow. Hopefully he likes it as much as my haunted friend on Friday.
I’ve returned to the very origins of advertising: the cold call.
To find a client to run with this ad we’ve got in mind means systematically going through the phone book. Making lists. Making calls. Making meetings. Making connections. Making things happen.
It’s tough. I mean people have a hard enough time trying to understand what I’m saying in Canada.
As my parents (and Howard) say, ‘Speak slowly, Mike.’
So far, my success in this business has come from a lot of hustle.
I imagine that if you are enormously talented, that success just falls in your lap. This has never been the case for me. I’ve had to be tenacious as hell. Luckily for me, advertising requires a lot of this get-up-and-go kind of initiative.
When we were in Australia we had to find the right clients to make the ads we wanted. When I was in Vancouver, same deal. It turned out to be a good way to build business. Now, here in Hong Kong, I am about to go out and do the same thing.
We’ve got the concept for a great ad. Now all we need is the right fit in terms of a client, and we’re rolling.
I have just the place in mind, so tomorrow I hit the bricks.
One of the fun things about working in this business is starring in ads.
We’re doing a photo shoot this afternoon and I get to be the talent, so that’s kind of cool.
Since I’ve been in advertising, I’ve been in about four ads.
Oh, and did I mention I am also in the Fantastic Four?
This is my claim to fame. My two seconds as a paparazzi photographer. Look for me when the Thing gets into his confrontation with the Human Torch and throws his Porsche across the street.
After two weeks of scheming initiatives every night, we’ve got 50 more ideas.
But work is piling in. And some astounding new briefs. So now all our energy is going towards that.
There’s a chance here to make some astonishing stunts for the New Year, the kind of stuff that makes the papers.
Here’s what I mean by ‘stunt’:
At the time, this was the world’s largest announcement. It was for the launching of the Financial Times in Asia. This building is the IFC, the tallest building in HK. They made it into the Guinness Book of World Records for this one.
So I went to see these guys last night. Now, I’m not a big fan. But the show was alright.
There was none of this sitting on your hands until politely clapping business like at the other show I saw there.
At least when there’s a rock show in Hong Kong they treat it like a rock show. My back row seat was easily upgraded to a front section spot after joining the hordes of sprite-ish and black-clad locals as they slipped past security, and, like lemmings, scrambled over the seats and piled into the front.
There were mobs of pumping fists and rehashed lyrics and screaming faces. According to the singer, we were the best city of the tour, so we were probably the first.
He put on a pretty good show. Nothing but the front pockets of his shirt retained their original color.
I see it like this. Once you’ve gone through your own initial screening you end up with four types of ideas:
Sparks – these can set off another idea, which can help it grow into a big big idea. You can’t predict how your partner’s mind will work, so if it has potential to be good, it could be a spark.
Dead ends – Here’s an ad that is hopeless, you just haven’t seen the hopelessness yet. Compared to other ads in the same category, it doesn’t match up in terms of unexpectedness.
Dones – If it has been done. It has been done. No point. With enough eyes that have read enough ads, it doesn’t take long to find what has been done already.
Gems – There’s a solid idea there. It’s a good ad. You just need someone else to say so too.
We’re on our way to another 50 by Friday. I’ll let you now how Round 2 goes.
At this very moment there are six songs going on (from itunes, ads, and whatnot).
I like it. It's good for the ol' synapses.
1. “Feel it in the Air” – Phil Collins 2. “Park Life” – Blur 3. “15 Step” – Radiohead 4. Is that the Cult? 5. Random cantopop numbers from random corners 6. “Hey Little World” - The Hives
The best part about being in a creative industry is having the resources to bring ideas to life.
It’s always been a popular pastime for my friends and I, to dream up random inventions and schemes.
Working for an idea factory, these inventions and schemes can actually be…actualized.
It’s a pretty sweet situation to be in. No worries about patents, or lawyers, or prototypes, or bank drafts, or any of the fuss of going out on your own. You just need to pitch it to a company that wants to run with it, and you are on your way.
For me, a great way to get inspiration is by reading magazines.
You can look at any given ad and ask yourself two things:
1. Does it cut through the clutter of everything else in the magazine?
2. Does it have enough branding to differentiate itself from its competition in the same product category?
Then I set to work on making those two things happen.
Looking at the medium, in this case magazines, is also a good way to remind yourself how a finished ad will look, or what a client will be happy with at the end of the day (or month-long process).
It’s usually not that extreme.
This is where the second part comes in. Coming up with an award-winning idea to fit the brief.
However, award-winning caliber communication is never the safe road (entirely because it hasn’t been done before). So to have it run, you need a client with faith in the very professionals they have hired. And advertising as a whole.
To me, that’s the ultimate goal. To produce an award-winning ad that is put in heavy circulation.
But at this stage in my career, I'd be happy with anything.
One of the problems with Hong Kong is that you are putting in 12-16 hour days, every day.
You never get a chance to breathe, let alone think about anything except what’s immediately on your plate (which is a lot).
When you are not working on the weekends, you have to spend that time coming up with initiative stuff for awards.
Last weekend wasn’t so fruitful so now I’m panicking. The clock is ticking. I need to eliminate the noise that is sleeplessness and exhaustion and overload. I am seeking that Zen state. Clearing my mind of all but ideas. Mmmm. Okay, quit reading, you are distracting me.
I spend half of my time crafting copy. Basically just writing and writing and re-writing.
Sometimes this is my work that I am smoothing out to be perfect. Sometimes, being an English copywriter and all, it’s editing other people’s stuff.
I spend the other half of my time coming up with ideas.
Advertising is a crazy business, because you come up with ideas all day (or half a day) every day, and all you have to show for it later is a handful of ads at the end of the year.
That’s the nature of concepts. It takes time for them to be realized.
When a copywriter shows their portfolio to a creative director there should be a balance of crafted writing and conceptual thinking in their book.
After a year and a bit in Hong Kong, I have heaps of crafted writing, but not so much concept stuff.
I’m having more SEO problems. It appears I have a certain love/hate relationship going here with Google. Most of the time I’m at around #3 for English Copywriter, but for the last few days, I’ve been right off the map.
Curses. I’ll make a few tweaks here and there and we’ll see how it goes.
Microsoft just signed a $240 million deal with Facebook. If nothing else, this tells us that this little networking site has something to offer in terms of advertising potential.
The thing about Facebook is all the little applications you can download. There are a lot of really dumb ones, but some are kind of cool.
These applications have been dreamed up by random entrepreneurs looking to build up databases. That’s fine, except for the spam. I just don’t get why the big brands haven’t jumped onboard yet, but to do more than just collect names and interests.
The way I see it, you could create a Facebook character to represent the brand (and most brands already have a character in mind). Then build up a network and involve them in games, riddles, puzzles, and all the while offer the latest promotions etc. through the one-on-one interaction with your audience.
Hong Kong has to be the most convenient city in the world. Anywhere you want to go is within a ten or fifteen minute cab ride. And a ten or fifteen minute cab ride costs less than $40, which is like $5 Canadian.
Any type of food is right at your doorstep (at least if you live in Causeway Bay). And you never have to look far for any kind of service, be it optometrist, dentist, doctor, or a haircut.
Coming from a small town with three traffic lights, where the closest McDonald’s is an hour and a half drive away, it’s a bit surreal at times.
Here's a shot from my roof. Dig the old school buildings mixed in with the ultra-modern skyscrapers.
It's pretty amusing stuff. I've been saying 'Dee-sas-tar' all day. Mostly because Google's banned me again...Ar! Dee-sas-tar! I'll have to sort this out - keep an eye out for some serious damage control in the next couple of days.
But Carslberg probably has the best tagline out there:
And they use it to great effect.
You can’t run ads for alcohol or tobacco in Norway. So when Carlsberg wanted to sponsor a football (soccer) match in Oslo, they weren’t allowed to put their brand on the jerseys.
‘Simple’, said they, ‘we’ll just put: Probably….’
People got it. Loved it even.
The other day, I was watching ‘Pursuit of Happyness’ with Will Smith. I wasn’t a big fan of the show, but anyway, there is one scene where they walk along discussing the difference between ‘possibly’ and ‘probably’.
Right away Carlsberg came to mind. Is there a link? Or have I been doing this too long…
Either way, here’s another in that campaign I was going on about a few posts back.
Every ad needs a twist. Something unexpected to hook the audience's attention or memory. Like a joke, this usually takes the form of a surprise at the end.
My favourite twists come from swapping moods. For instance, you set the stage for horror, and then deliver comedy. Or even more harrowing: you do the opposite.
Scandinavians do this very well...which is probably why I work so well with Swedes and Norwegians.
Here are a few examples:
This one reminds me of those train safety videos they made us watch as kids.
Here's a nature documentary on the world's hungriest animal.
My friend Jon just informed me that the blog I made for him almost a year ago: Vancouver Transit Advertising is still on the first page of a google.ca search, even though he has hardly done any maintenance.
And the calls are coming in.
In my experiments with SEO copywriting over the last few years I have been able to pick and choose which words I want to shoot to the top of Google and keep them there.
I do this the hard way: through blogs. But so far, I’ve been on a roll.
Of the six blogs I’ve made, they are all doing well:
Today is a family holiday for those in Hong Kong, much like Christmas is for us.
They get together with their loved ones and worship the moon. It's much cooler than putting out milk and cookies for a fat dude in a red suit when you think about it. They go to Victoria Park, sit under the big bright full moon with their lanterns and munch on, what else, but mooncakes.
Here in Hong Kong they don't have a 'man in the moon' but rather a 'woman in the moon'. According to Howard the story goes something along the lines of:
'There once was an Emperor that wanted to live forever, so he had a magical pill made that would give him immortality. One day, his wife came along and ate it on him, so she got to go up in the moon to live forever, and not him.'
I'm sure ther's more to it than that, but either way, Causeway Bay is nuts right now.The place was packed last night. It was like milling through a concert. With hour-long waits at the restaurants and traffic cops on every corner.
I am imagining today will be just as intense.
One of the drawbacks of being in a frantic industry like advertising, in a frantic country like Hong Kong, is that you need to work on the weekend sometimes, and your holidays as well. Ugh.
One of the nice things about working on big accounts is the amount of media you get.
Our Halloween stuff for Disneyland is everywhere right now. They bought the front and back cover of almost every metro newspaper and the TV buy is incredible. It’s a good campaign. I like it.
Agencies always talk about seamless integration between their advertising and public relations. But it’s quite rare to actually see it in practice.
The new ebay campaign does it well.
The campaign is about all the gripes people have about Hong Kong, such as dripping air conditioners and how it is next to impossible to ride a bike around here, and stuff like that.
If you ask me there is too much of a disconnect between griping and buying something on ebay. But that’s not the point.
The point is, if you open HK Magazine, there is the ad about the bike lanes, and right next to it is an article in the paper about bikes.
It’s unobtrusive. It’s believable. It’s the perfect marriage of advertising and PR.
Why this doesn’t happen more often, I don’t know, but it sure is an effective way to drive home the message.
I think this eBay ad from New York is absolutely brilliant, it takes forever to load though.
She wrote No Logo a few years ago, and it's some serious food for thought.
It's something that everyone in advertising should read.
Now she's onto the dangers of capitalism brought about by disaster and crisis. Hong Kong, being the freest market in the world, may find this thought-provoking.
I have been a lone wolf most of my career, so it’s a nice change.
Working with Howard reminds me of when Kristian and I first started out with PDP in Australia.
We were constantly coming up with wild plans. In fact, we even had a notebook that we called the ‘Book of Schemes’ that we would break out whenever we were on a roll.
We documented everything. And as a result, we came up with some great ads.
Howard and I are on the same page, awards-wise. At this point in our careers, we need that zoo (filled with lions and pencils – for lions to draw with). Only with that zoo will other agencies take us seriously enough for us to do what we actually want to do.
We want to make earth-shaking work for a client big enough to have an earth-shaking budget and media buy.
We want to make stuff that will get seen. And to do that, we may have to start by doing stuff that is basically invisible to all but other creatives. So it goes in this crazy biz.
However, as Howard reminds me, like, every day, we are working on two of the biggest clients in Ogilvy, in Hong Kong, in Asia for that matter, with some top-notch CDs, ECDs and super-suits....so here goes...
I’ve been in Hong Kong for a year now, so I’m pretty much used to the way Hong Kongers react to presentations. But if you are from the West, and it’s your first time pitching, it can be rather unnerving.
Hong Kongers show no reaction. After doing your song and dance, they will sit, without expression, and give a single head nod and an ‘mm.’
This could mean they like it, this could mean they don’t.
Copywriting is one part coming up with ideas, one part crafting the words for execution.
An English Copywriter both a copywriter and an editor. As an English copywriter in a foreign country, my greatest obstacle is to produce idea-driven work that transcends language barriers. An English copywriter needs to have solid ideas to be recognized on an international stage.
SEO Copywriting is an entirely different kettle of fish. As opposed to being idea-driven, SEO Copywriting is more about bringing a site to a higher ranking in the Google search engines. It requires craft, but also a working knowledge of how pages are ranked. But of course, solid ideas have never hurt anyone.
I grew up in a town in the middle of nowhere. It's in the mountains of Canada, with a population of just over 4500 people. It's about 4 hours from Kelowna, where my friend is, so I'll pay my parents and brother a visit as well.
Even from there I can write, receive emails and fax comps to Howard and, hopefully, not even miss a beat while I'm away.
This is the joy of the modern age and the curse of the Hong Kong work ethic.
One of the most frustrating things in the world is having two names in a foreign country. For some reason banks, landlords, customs officials, and just about everyone else refuses to acknowledge that these two names are the same.
This means I have this endless back and forth between all of my documents because they all say something different…ugh, so annoying. Okay, I’m done. Thanks for listening.
But word to the wise: change your name to something simple.
It's always handy to have a native English copywriter nearby to sort out conundrums like the every day vs everyday deal and to double-check for things like this:
Craigslist has its own, bizarre, online community.
People get on there to find new apartments, or work, or relationships, or just to rant and rave about traffic and politics and their pets and the world.
Every so often you find some really great anonymous writing on the “best of craigslist”.
For some reason, few good live bands come through Hong Kong.
So when a concert does hit the town, sometimes you have to take what you can get.
Either way, I saw Gwen Stefani last night.
I'm not really a fan, but I had a good time.
If nothing else the girl is a performer.
Harajuku girls dressed as inner-city gang members, Rastafarians, and prisoners, danced alongside professional breakdancers and Gwen, who has all the smile and charm of a 30s Broadway star (with the endurance of an athlete).
I got a kick out of the Hong Kong crowd as well. So well behaved for a rock show. They were loving it, and when Gwen said she loved each and every one of them, they ate it up.
And so ruly. People actually stuck to their seats and did what they were told.
But then again, I usually go to shows like Tool and System of a Down.
In other news, I've also put Maria, and her blog Native English Teacher to the #2 spot on Google for, you guessed it, Native English Teacher (she's actually looking for new students now, so if you need lessons - let me know).
It’s a wild place, built around a tranquil lake in the centre of the city that is constantly circled by whizzing motorbikes blaring their horns and laden down by families of four, sometimes five.
They jockey for position between teeming throngs of taxis and exhaust and noise and cars and overloaded bicycles swerving through lineless lanes. Then meandering pedestrians in colourful clothes, sweaty tourists, wandering drones, and locals in pointed hats with bars on their sturdy shoulders like the banana scales of justice.
It is the perfect blend of France and the East. On one hand they live in a European land. Fantastic architecture with the skinny, tall, colourful houses and terraces and patios fit for the common royal, and delightful cuisine and joie de vivre. A necessary leisure that is second to nothing. On the other it’s the polar extreme. It’s all Asia, with driven sentiments, heritage and hustle.
I’ve never seen anything like it.
It’s a fantastic place and I wish I had more time.
This is a great city/town/country (call it what you like). The weather is fantastic, the people are cool, and the work ethic here is unbelievable.
I’ve completely restructured my portfolio in this time and filled it with ads for some of the world’s biggest airlines, theme parks, casinos, hotels and banks. So that’s coo.
I came to Hong Kong to write.
I can’t imagine anywhere else in the world that gives you the fuel to produce so incessantly (as well as the lash to enforce it).
If nothing else I’ve been prolific.
I have written countless articles, three short stories, two websites, four songs, three blogs, a journal, 57 chapters of my book, as well as my daily ad writing that comprises thousands of words a week in print, brochures, TV, outdoor, online - you name it.
Just yesterday I was asked if I would also like to write a monthly column about my perceptions of this frantic town for a prestigious magazine. So that is quite an honour to be considered.
Last night at 8 pm I was assigned an 800 word brochure, I now realize it is due tonight.
Back in the day, in school, we were given three weeks for what I do in one day here.
Madness. Either way, it’s good for me. I like writing, and, I think, I’m getting better.
I’m off to Vietnam tomorrow for four days. It will be a nice little break. So we’ll catch up when I return, hopefully with some pictures and fresh inspiration.
I learned something rather interesting the other day.
Gavin, our ECD here at Ogilvy, was asking me about this little mission of mine.
When he enquired to what my first step was to be to win this lion, I told him that it was to submit my work from a good agency, in this case, Ogilvy and Mather Hong Kong. The idea was that work is judged by the agency first, or it at least had some sway with the judges’ opinion.
He was quick to inform me that when the judges receive ads, there is no information attached to them that links them to an agency.
The work must stand entirely on its own.
In other words, it is judged without bias, which I found somewhat surprising (although looking back on it, I’m not entirely sure why).
So. The next step is to make a formidable ad…and I have just the client in mind.
I have always had an enormous curiosity about advertising. I used to wonder what was the great formula that made it so effective. So I became a copywriter to find out for myself.
The other day an old friend asked me what I had learned.
I suppose it boils down to one question:
Q. Is advertising messing with my brain as much as I think it is?
A. Yes. But mostly no.
Advertising is like this: It is mostly business. So you have to cater to the whims of the clients who are paying for it in the first place. This means that powerful emotional sway is immediately at risk because the more people involved, the more likely it is to get watered down to bland, tepid familiarity. Just imagine how Shakespeare would have turned out with a dozen editors. That’s one of hundreds of obstacles as to why advertising is not as effective/dangerous/mind manipulating as one would think it actually is.
The ideas produced in agencies are done so by some of the smartest, most creative and most cunning people I have ever met. They have a strong idea of what makes people tick and how to move them. They are excellent salespeople and keen observers of human nature. Their ideas work. They are intuitive, yet logical, and artistic, but their ideas click with people through a combination of experience in identifying what will work, and a natural ability to use words/images/ideas in a way that has a resonating effect.
This includes everyone from the writers to the client by the way.
Basically, these are people who have put an enormous amount of thought into how ads work. They understand the process, and in turn, they have a talent for messing with your brain.
So there is no set formula, just a lot of gut instinct from a few people.
Of those few, there are hundreds of others with opinions. And everyone with an opinion also has a fingerprint that they want to put on someone else’s concept. Sometimes this helps the idea. Most often, it doesn’t.
Suffice to say. Advertising is persuasive. But only at its best. And only because of the talent usually found in the halls of the biggest shops. In the same way a great book can move you, or an incredible song – there are a few people out there that are artful at creating sway. But in advertising, there are a lot of people who think that they have this capacity, but they actually don’t. This is why there are so many casualties. And this is why there are so many terrible ads out there. One part is having the ‘touch’ and the rest is fighting to prove it. Those that make careers out of this game are either really talented, or really aggressive, or both.
The great ads are what clients pay the big money for. They pay the big money to big agencies because big agencies have the resources to hunt down the top talent. It’s like a sports team.
Everything else out there is pervasive media. A repetition effect. And this is just mindless plastering to foster familiarity. Of course repetition works. Of course repetition works. Of course repetition works. Familiarity works! But that’s only half the game.
Sophisticated brands demand more. And they pay more. And that is why creative agencies exist in the first place.
But who’s to say if you’ve got the touch or not? Only time and consistent good ideas/work will tell.
I’ve had people inquire as to how I plan to document my steps to get into Cannes when you can’t really disclose anything along the way.
This is a problem, I admit, I’ll have to mull this one over a bit first.
Why would I want to win an award in the first place?
Let me tell you, it isn’t about money – which can be a driving factor.
It’s about license.
With some letters behind my name (as in agencies) and awards under my belt, I will have the credibility I need to put some of my theories into action without seeming completely like a mad scientist.
The TV ad we’ve been working on is now out. It’s my first big-budget TVC for a major client at a major agency.
With that stage complete, I’m onto the next phase.
I was up all night trying to figure out where to go from here.
I can really stretch out in a lot of different directions, but my plan now is to sink my teeth into three major clients’ projects and produce something award-worthy.
Anticipation. This is the key, I figure. I want to produce something that will be anticipated.
As usual there is some stuff out there that blows my mind, as well as some stuff that makes me just go, ehhh.
If you were to ask me, ads that present a unique product benefit, framed in an insight about our culture, or behavior are the most powerful ads.
Sometimes you see stuff that you think was just rehashed from a comedy club somewhere. It’s a funny observation, or idea, shoved into an ad format.
I don’t why these win awards.
You also see the rehashed strategies from the previous year. If the award went to a cool idea, then why award that same idea for a new execution?
Pssah.
Anyway, here are some of my favourites from this year.
In regards to highlighting a unique product benefit in an insightful way, nothing beats this Burger King ad: English copywriter link
However here are some great ones:
I love this one.
For dropped calls by Cingular. (I have yet to see a concept this parodied on Youtube).
Bahamavention is a brilliant concept.
The Altoid Fruit Pants ad wins for the so-bizarre-it's-good category.
And you've never seen anything like this:
I like ads that hit emotional chords as well. I really like this Nike spot, because it takes something as universally regarded as superficial and cheap as an interruptive advertisement and it marries it with a profound emotion…without crossing over into the realm of cheese through immaculate execution.
By focusing on the pain of defeat, this ad, I feel, has the most emotional, and thus the greatest connection to a brand of all this year’s winners.
There are other things to keep in mind. I have an attention span of four seconds. If it doesn’t engage me in that time, or hold my attention for that long after, I am changing the channel. Also, I’m seeking these ads out. If I don’t want to see them, they won’t work at all. This combines with the whole attention-grabbing-cut-though-the-clutter ideology as well.
Needless to say, this year had a few gems that reminds me why I get such a kick out of this industry, and why I work so hard at something that seems so ridiculous sometimes.
My favourite communication theory (don’t we all have one?) is the Elaboration Likelihood Model (ELM). I’ve been thinking about this one quite a lot lately.
The ELM dictates how information is stored in your brain.
In a nutshell, there are two types of memory (recollection and recall) that stem from two modes of persuasion (central and peripheral).
But before we get carried away, let’s talk about memory.
Recall is when you can regurgitate a piece of information off the top of your head, such as your phone number. Recollection is when you can’t remember something just then, but you ‘know it when you see it,’ such as your license plate number.
This is very important for advertisers to know.
What is more important, however, is how information gets to the ‘tip of your tongue’ vs. the ‘top of your mind’ in the first place.
This is where the ELM comes in.
Basically, it’s a very straightforward theory: the more you have the ability and desire to elaborate on something, the more likely you are to develop a lasting determination (either for or against the information presented, depending on how much you like it). In other words, if you take time with something, you will be more persuaded, for a longer period of time, because in essence, you are persuading yourself.
This is called central processing.
If information is thrown at you quickly and you only have a second to process it, you will make a determination on whether you like it, or believe it or not, based on an emotional response. This persuasion is ephemeral, that being, it doesn’t last too long or penetrate too deeply.
This is called peripheral processing.
Centrally processed information gets shuffled over into your recall part of the brain.
Peripherally processed information gets shuffled over into the recollection part of the brain.
In other words, if you want something to have a lasting recall effect – be logical, write a book (or blog). If you want to go for immediate response, pull at the heartstrings and write a fancy jingle.
There is a direct correlation between good creative advertising and sales. It’s like a recipe. If you don’t believe me, check out the Gunn Report.
2. For the talk power
People talk about good ads. They bring them up in dinner conversations and on the bus. They email them to their friends. They become a part of our culture. The more people like the ad, the more free advertising you get, and the more you save on your media costs, the closer we get to point 1.
3. For the press
Awards get a lot of press. Full-page articles are written about good campaigns and great campaigns become the stuff of textbooks, annuals and magazines. Press beats advertising any day, mostly because it’s free. And the more you save, the closer we get to point 1.
4. For the bragging rights
That’s right, having a wicked ad campaign is cool. Your friends will think you are cool and even better, they’ll think your product is cool. The cooler people think your product is, the more they buy it, and the closer we get to point 1.
5. To get better staff
This works for advertising agencies and I’d bet good money that it works for outlets as well. People take pride in working somewhere that is cool. Just look at Diesel, or Nike, or Mini. An award-winning ad will bring you better staff. And the better, and happier, your staff, the more they sell and the closer we get to point 1.
I’ve been keeping an eye on my Google ranking. Basically I want to do the same thing with this English copywriter blog as I did with my Freelance English Copywriter blog. That being, I want to get to the top. Oh yeah.
The major difference between the two was that my last one offered a step-by-step on how to get a job, while this one is more organic at the moment. I’ll need to figure a way around this, as it is awfully hard to wrangle opportunity and idea generation into measurable steps.
What does an English copywriter at an ad agency do anyway?
An English copywriter is an octopus.
There are always eight things on the go.
I break it down into the following:
1. Concepting – this is the stuff you are constantly switched on to do. To find the BIG IDEA, something you can hinge an entire campaign on. This is the most fun part of the job. It is also the most harrowing, as you can’t force an idea, you can only coax it out of its hole with promises of a better life and scraps of cheese and bread.
2. Headline writing – as an English copywriter you have to write copy for your ads, obviously, but as the English copywriter, you also need to help write copy other people’s ads as well. That’s a part of the job.
3. Body copy – there are always articles, press releases, brochures, direct mail pieces, websites, etc. All the below-the-line stuff. As an English copywriter, this is also a part of what I do.
4. Drawing – you need to be able to draw to get your ideas across. I’m not much of an illustrator, but I had to learn the basics to convey an idea.
5. Polishing – This is where you take something that is already written and smooth it out to sound a bit nicer. At Ogilvy the standard of English is very high, so it’s no problem.
6. Proofreading – this is going through every word with a fine-tooth comb to check everything from spelling, to commas, to kerning.
7. Transcreating – this is similar to polishing, but you need to add your own flair. Basically this is a back-translation from a pre-existing ad. Back-translations can sound a bit strange sometimes, so you need to inject the idioms and colloquial nature of English into the pre-existing idea.
8. Sales – advertising, bottom line, is about selling things. So you need strong salespeople all along the line. So when I come up with an idea, I need to sell it. First to the creative directors, then to the accounts and strategy folk, and then the client. If you can’t sell things in this game, you are in trouble.
That said, how do I like being an octopus writer? I like it. It suits me just fine.
Awards in most jobs are few and far between, and when they are granted, they are rare, momentous things.
In advertising they are milestones.
In my years of writing I have had a grand total of 3 emails from clients saying how they liked my copy or ideas.
I imagine it is a lot like being a locksmith, or a chimneysweep, or a dentist.
You are invisible and forgotten unless something is wrong. And you almost never get praised for a job well done.
That is the hardest part about being a copywriter actually, the persistent negativity.
It is one of the most ironic things about advertising. Here is an industry filled with all these happy, fun and youthful people sparking up happy, fun and youthful ideas all day long - only to have them systematically destroyed.
You need really thick skin to do this job.
So how do you keep yourself from going mad? You strive for award-quality work, constantly.
Mind you, very few of these award-worthy ideas ever get published.
I’ve seen this in every agency I’ve worked at. I’ve seen some brilliant ideas, but they just weren’t right, just then, for that particular client, or brief.
They end up the Idea Graveyard, to hopefully be exhumed one day for another shot in this life.
So don’t get me wrong, when I say I’m shooting for a Lion, it isn’t like I’m downplaying the significance of it all.
Quite the opposite.
I think it’s the most worthwhile pursuit of my career at this moment.
It may seem something of an audacious goal, to rush out and win a coveted Cannes Lion juslikedat.
For one, you need a brilliant, yet simple idea. For two, you need to know a little about the politics of such things. And for three, you need a name for yourself to merit that second look.
Right now, all I’ve got is the name of my ad – ‘Uno Violet’. Hmm.
So I have my work cut out for me. To get started, I’ve made the barest skeleton of a plan.
There are six ways I can go about this:
1. I can make an ad about something like glue, or quick dry paint, or a yoga store, and run into a MTR station late at night, stick it on the wall, photograph it and submit it as an ad that ran. Even though the ‘client’ has never seen it.
2. I can make an ad about something like a steakhouse, or a chip shop, or a tattoo parlor, find the client and sell it to them, so they run it on their own. This is what Kristian and I did in Australia with Jox and Sox. (I'll post it again here because I still get a kick out of it).
3. I can come up with a simple-to-execute ambient idea for a client currently at Ogilvy and run it through them.
4. I can come up with a great one-off for a client here at Ogilvy that they would be happy to run at least once.
5. I can come up with a brilliant ad that the client loves, the consumer loves, hell, everyone loves it, and have it run constantly.
6. Same thing as five, but as a campaign.
Of course #6 would be ideal, but at this juncture, I’ll keep all my options open.
The Ogilvy network is going bananas about this ad.
It cleaned up at Cannes, winning both the Grand Prix Cyber and Grand Prix Film, making it the first spot to win a double Grand Prix in the show's 54-year history.
I think it's great.
It's from Canada, it's from Ogilvy, it has a positive social message, and it's the baby of my favourite columists: Jancy.
This year's winner was called Evolution. Last year's winner was Noitulove. I'm guessing that next year, the winner will be named something like 'Violent Ou'.
In my personal opinion, these are the best two ads from Cannes this year. They both won bronzes, but if you ask me, they are the best of the best.
This Nike ad does the unthinkable, it takes something as superficial as a television commercial and makes it into a powerful emotional message. Great editing, great concept.
This Burger King ad, in my opinion, is the perfect ad.
It speaks loud and clear to the target market. It cuts through the clutter of 1000 other ads with irreverence and humour. It highlights the product benefit in a compelling way and provides real, tangible insight about human interaction with the product category (fast food on the road).